Privacy policy

At JOVELA we recognise how important is to keep your personal information safe and secure.

We are totally committed to ensuring that your online shopping experience is completely private and when you give us your name, address, credit card, contact details, or any other personal details we promise to keep them safe and secure and we promise never to share them with anyone outside of JOVELA 

Site Security

The jovela.com website is totally secure. The jovela.com uses SSL (Secure Sockets Layer) encryption technology which is the most advanced level of security that is currently available for online purchasing.

Privacy Promise 

We take your personal privacy very seriously and are committed to ensuring that your details are kept confidential and are only used in providing you with exceptional customer service.

We promise that:

•  We will never sell your personal details to any outside company

•  Unless specifically authorised by you, we will not pass on your details to any third party company for mailing or marketing purposes

When you make a purchase from the JOVELA we collect certain personal information from you. All this information is held on secure servers and JOVELA fully complies with all obligations required of the data protection act and current consumer legislation.

Marketing emails

If you signed up to the newsletter we may contact you from time to time. To unsubscribe from future contact click the link found at the bottom of each email or update your account preferences. If you have any questions or need our help please contact are customer service team 0208 203 9666

Secure Payment Gateway.

We use a secure payment gateway system.

We also accept payments via PayPal. As this is done entirely through the PayPal system, so we never have access to your card details.